IT Leverage is a space created for the discussion of information technology and business related topics, where leverage on IT is considered as a means to the achievement of better business results through process improvement, greater visibility and quality of information, and the emergence of new business opportunities due to technology innovation.
Negotiation skills
“The interaction between people opens the door to the emergence of conflicts”, it could sound as a sentence taken from the popular Murphy’s Laws, a tenet of those who see the glass half-empty. And yes, it could be seen like that, many other positive outcomes could be stated from the ‘glass half-full’ perspective, ultimately we are social beings and a result of interaction between individuals. But as this article discusses conflict and opportunities for negotiation, so let’s empty the glass and accept the unavoidable emergence of conflicts as a result of the diversity of personalities, ideologies, perceptions, interest, realities, objectives, purposes, etc, that cause that ideas and opinions from one and others don’t automatically join in a common point free of tension. More